Collections Strategy Manager - London, United Kingdom - Harnham

Harnham
Harnham
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Collections Strategy Manager

London or Remote

Up to £75,000 + Equity
You'll be accountable for the Collections Strategy and Policy at a Digital Lender... with the goal of designing and delivering world-class data-driven collections processes


THE COMPANY
A leading digital lender at the forefront of the banking revolution is looking for an experienced analyst to manage its Collections Strategy

Transforming the way people manage their money, the bank are also looking to revolutionise Collections. It's all about customer empowerment and customer outcomes. With big growth plans they need someone to evolve the Collections function whilst remainingtrue to their purposeful values Check out some of the many unique benefits below


THE ROLE:


  • Design and deliver worldclass collections processes
  • Lead the development of the collections strategy and policy
  • Monitoring the performance of our collections strategy (in terms of customer satisfaction and efficacy
  • Communicating the collections strategy and gaining buyin from stakeholders across the business
  • Use SQL (and Python) on a daily basis to analyse customer data and drive insight for strategy optimisation and customer satisfaction

YOUR SKILLS AND EXPERIENCE:


  • Educated to degree level (2.

1 minimum) from a Russell Group University preferred***:

  • Strong Alevels in numerate disciplines would be another nice to have
  • Experience driving strategy development and changes in a Credit Risk Collections in essential
  • Experience working in an analytical role in Collections and Recoveries
  • Strong stakeholder and communication skills
  • Competent with SQL, R, Python, SAS or similar
  • Ability to manipulate and analyse large sets of customer and/or third party data

BENEFITS:


  • Own shares in a hugely popular digital bank
  • Join an ambitious company with a top grade analytics function
  • Laid back environment with flexible working options
  • Get lunch delivered to the office for free
  • Dog friendly office

KEYWORDS:

Credit Risk Analyst, Strategy, Portfolio, Python, R, SAS, SQL, Credit Card, Collections, Analysis, SAS, Insights, Policy, Loans, Portfolio Analytics, Recoveries
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