Customer Service Advisor - Blackburn, United Kingdom - Multitask Recruitment Solutions

Multitask Recruitment Solutions
Multitask Recruitment Solutions
Verified Company
Blackburn, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Multitask Recruitment Solutions are looking for a Customer Service Advisor for our client based in Blackburn.

Day shift: 8am-5pm Monday - Friday, immediate start available.


Duties:


  • Deal with all parties in a polite, courteous and ordered manner.
  • Handle all telephone communication
  • Handle queries from Retail Partners, Insurance Companies, Cleaning Companies and third parties.
  • Process Retail Partner response paperwork.
  • Ensure all relevant paperwork is placed in the correct claim file.
  • Handle complaints within Financial Services Authority guidelines
  • In addition to the duties listed, the post holder is required to perform any other reasonable duties assigned to them by a Director/ Senior Manager/ Team Leader.

Qualifications / experience requirements:


  • Good verbal communication skills
  • Good understanding of PC and IT
  • Customer service skills / previous call centre experience
Multitask Recruitment Solutions is committed to equal opportunities for everyone, basing decisions solely on suitability for the job.
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