Ibd Administrative Assistant - Milton Keynes, United Kingdom - Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust
Milton Keynes University Hospital NHS Foundation Trust
Verified Company
Milton Keynes, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Department:
Gastroenterology (Medicine)

Band 3


Hours: 22.5 hours per week, all MKUH roles will be considered for flexible working

The post holder will provide day-to
- day support to our Advances Nurse Practitioners, which will enable the Nurse to maximise their time spent with patients. The post sits within the IBD team and in the wider Gastroenterology team. Duties will include filing, photocopying, sending faxes, organising clinic notes, typing, taking messages and general office duties. Crucially, the post holder will maintain the outcomes database and support compliance with the electronic recording of performance measures; therefore, computer literacy, particularly excel is essential.

MKUH actively encourages development within the workforce and employees are required to comply with trust mandatory training. MKUH aims to support high quality training to NHS staff through various services. The trust is committed to offering learning and development opportunities for all full-time and part-time employees.


To provide comprehensive secretarial and administrative support to the Advanced Nurse Practitioner and to assist the Advanced Nurse Practitioner in ensuring effective service delivery to the population of Milton Keynes.


Our administrator will provide day-to-day support to our Advanced Nurse practitioner, which will enable the Nurse to maximize her time spent with patients.

Duties will include filing, photocopying, sending faxes, and organizing clinic notes, typing, taking messages, and organizing our office base.


Crucially the post holder will maintain the outcomes database and support compliance with the electronic recording of performance measures; therefore, computer literacy, particularly in excel is essential.


Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients.

The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.


Clerical Duties:


  • Milton Keynes University Hospital Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
  • Trust policies, procedures, and guideline
  • It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures, and guidelines. These can all be found on the Trust's website.
  • To work as a member of the Gastroenterology IBD Administrative team to provide daily assistance to the IBD Specialist nursing team giving confidential administrative support.

Specific to role:


  • Answering helpline calls
- speaking to patients, collecting relevant information ie: identifiable details, medication, consultant, diagnosis, reason for call and directing to nurse as appropriate-log on data base.

  • IBD nurse clinic appointments making appointments for clinic, informing patients over the phone, rearranging clinic appointments. Scheduling appointment from request clinic lists
- checking patients clinical outcome forms and consultant letters for appropriateness of appointments. Printing clinic lists.

Please refer to the job description for further details.
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