Trainee Service Administrator - Kirkcaldy, United Kingdom - Lovat's Group
3 weeks ago
Description
Due to further expansion we are currently recruiting for a Trainee Service Administrator, working 4.5 days per week, Monday to Friday. You will work towards an SVQ in Business Administration.
The role of Trainee Service Administrator is crucial to the continued success of Lovat's Group, you will play a key role in every aspect of the day-to-day delivery and administration of Service Contracts and Planned Preventive Maintenance Contracts for our prestigious customer base.
Lovat's Catering Engineering Services Limited was founded in 1989. For over 30 years, we have catered for the foodservice sector in Central and North East Scotland. Since 2013, Lovat's Group has expanded into air handling, air conditioning and renewable energy services.
Due to this expansion, we are proud to say that we are now one of the leading service companies in Central and North East Scotland, covering Catering Equipment, Air Conditioning, Renewable Energy, Refrigeration and Air Handling.
We use Joblogic a Field Service Management Cloud based Software. Full training will be given.
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Deal with all incoming calls within the Service Department:
Raise Service Calls & Planned Preventive Maintenance (PPM) in Joblogic for relevant contracts within set timescales:
To schedule PPM visits and carry out administrative tasks relating to PPM within set contract timescales:
Process Engineers job sheets and produce invoices for completed works:
Process Engineers job sheets and produce timely and accurate quotes for Clients:
Dealing directly with suppliers on Quotes, Timescales and Delivery times of parts and materials for relevant Contracts:
Liaise with Engineers and Service Manager to ensure seamless management of contracts:
To assist in keeping Work in Progress (WIP) levels on contracts to a minimum by ensuring timely completion of jobs:
To assist other members of the Service Team in performance of their duties
Job Types:
Full-time, Permanent
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kirkcaldy, KY1 3PB: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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