Associate Store Leader - London, United Kingdom - On AG

On AG

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

In short:

This is your opportunity to become a core part of On's Direct-to-Consumer (DTC) team and take on the responsibility to co-lead On's Regent Street Flagship Store in London.

You will be in charge of the store's overall performance and delivering exceptional customer service every day.

You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your Mission:

Continuously embrace and communicate On's values and brand philosophy in team and customer interactions
Support staff planning and hiring to build a high performing team
Contribute to implementation of ongoing learning and development programs for the store team and onthejob coaching / training as needed
Support monitoring of store key performance indicator to track healthiness of business operations
Oversee FoH (FrontofHouse) operations to ensure that exceptional service is provided to each and every customer
Oversee inventory management and BoH (BackofHouse) processes for optimized stock levels as well as inbound and outbound product flow requirements
Act as the instore troubleshooting expert for On's store systems and core processes

Ad Hoc

Other duties as needed

The following information is representative of the essential functions performed in this specific position.

As you will be working in a retail store environment the position involves constant spoken communication but also reaching, carrying, climbing stairs, and standing for consecutive hours.

It will occasionally involve stooping, kneeling, and crouching. You may also occasionally lift material up to 25 pounds (11.3 kg).

Travel Requirements:
Willingness to travel up to 10% of the time; travel percentage will fluctuate based on business needs.

Your story:

3+ years of experience in a customerfocused setting including 1 year managerial responsibilities
Operational retail experience in a sports, tech and / or fashion environment is a strong plus
A collaborative team player with strong interpersonal, hospitality and communication skills
Experience providing interactive and meaningful experience to customers and team members
An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
Ability to read, write and speak English fluently is required
Ability to work weekends, evenings and holidays as needed

Your story:

3+ years of experience in a customerfocused setting including 1 year managerial responsibilities
Operational retail experience in a sports, tech and / or fashion environment is a strong plus
A collaborative team player with strong interpersonal, hospitality and communication skills
Experience providing interactive and meaningful experience to customers and team members
An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
Ability to read, write and speak English fluently is required
Ability to work weekends, evenings and holidays as needed

What we offer:

On is a place that is centered around growth and progress.

We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate.

Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer.

We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.