Bartender/waiter/barista - London, United Kingdom - Fifth Element

Description

Position Overview:

We are currently seeking a friendly and dedicated Cocktail Bartender Waiter to join our lounge bar team.

In this role, you will primarily focus on crafting and serving cocktails while also providing excellent table service, taking food orders and serving the dishes.

While mixology skills are a plus, training will be provided to help you with cocktail preparation and deliver exceptional guest experiences.

Responsibilities:


Customer Interaction:
Welcome and engage with customers, take drink orders, provide recommendations, and ensure their overall satisfaction.

Table Service:

Deliver food orders accurately, attend to customer needs, and maintain a courteous and attentive approach throughout their dining experience.

Order Processing:
Utilise the point-of-sale system to input orders, process payments, and manage bills effectively.

Collaborative Teamwork:

Work closely with kitchen and service staff to coordinate food and drink service, ensuring smooth and timely delivery to customers.

Beverage Knowledge:
Familiarise yourself with the cocktail menu and ingredients to assist customers with questions and provide accurate information.

Upselling:
Suggest additional beverage options and enhance the guest experience by recommending suitable cocktails based on preferences.

Bar Organization:
Maintain cleanliness and organisation at the bar area, ensuring proper stocking of glassware, garnishes, and beverages.

Hygiene and Safety:

Adhere to hygiene and safety guidelines, including proper food and beverage handling, to create a safe and clean environment.

Customer Feedback:
Address any customer inquiries, concerns, or special requests promptly and professionally.

Training and Development:
Participate in provided training to enhance your cocktail preparation skills and expand your knowledge of beverage offerings.


Requirements:

• Previous experience as a Waiter or Bartender is advantageous but not mandatory.
• Interest in cocktail preparation and a willingness to learn preparing basic cocktails.
• Strong customer service orientation with a personable and approachable attitude.
• Effective communication skills to interact with guests and team members.
• Ability to work collaboratively in a fastpaced environment.
• Basic understanding of pointofsale systems and cash handling.
• Adaptability and a positive attitude, especially during peak hours.
• Responsible alcohol service
• Enthusiasm for delivering exceptional guest experiences.
• High school diploma or equivalent.

Join our dynamic team and be a part of creating an inviting atmosphere for our guests.

While mixology skills are appreciated, we're excited to provide you with the training needed to excel in cocktail preparation and offer top-notch service.

Your dedication and commitment will contribute to the success of our lounge bar and the satisfaction of our valued customers.

Job Types:
Full-time, Zero hours contract


Salary:
£10.50 per hour


Benefits:

• Sick pay

Schedule:

• 10 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Commission pay
• Performance bonus
• Tips

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

- customer Service: 3 years (required)

• Bartending: 1 year (preferred)

Work Location:
In person