Junior E-commerce Operator-mandarin Speaker - Chelmsford, United Kingdom - DCG Logistics

DCG Logistics
DCG Logistics
Verified Company
Chelmsford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties will include the following:

  • Checking of Telex/OBL release authorisation along with daily upkeep of files.
  • Contact customers about new shipments
  • Advise customers of Terms & Conditions for clearance/delivery information
  • Check live inbound files daily for Estimated Time of Arrival via Vessel, Flight, or Truck.
  • Booking slots with Amazon and arranging deliveries
  • Keeping in touch with our Chinese sales and customer bases and updating them with regards to their orders
  • Manage commercial documents for clearance.
  • Handle DUTY & VAT invoices
  • Send pre agreed charges to paying parties.
  • Update Operation forms regularly
  • Ensure all shipments show profit and are in line with expected charges.
  • Manage customer's delivery expectations and prebook in advance of Estimated Time of Arrival.
  • Finalise files and ensure shipments are delivered and customers are completely satisfied.
  • Provide tracking reports to supervisor/management/sales or customers when required.
  • Liaising with relevant departments within the company
  • Regularly checking the delivery rates for merchant/line/hauliers
  • Manage shipments and deliveries within a reasonable time scale
  • Ensure spreadsheets are kept up to date.

Essential Criteria

  • Good communication skills and customer service
  • Excellent listener and understand the importance of prioritising tasks
  • Proficient with the Microsoft Office suite of tools
Desirable Criteria

  • The ability to be selfmotivated
  • The ability to work within a deadline
  • The ability to work well as a team member and independently

Salary:
From £22,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Onsite parking

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Quarterly bonus

Ability to commute/relocate:

  • Chelmsford: reliably commute or plan to relocate before starting work (required)

Language:


  • Mandarin (required)

Work Location:
In person
More jobs from DCG Logistics
See all jobs of DCG Logistics