Ward Clerk/receptionist - London, United Kingdom - Barnet and Chase Farm Hospitals
Description
Main duties of the job:
This is an exciting time to be working at the Royal Free London NHS Foundation Trust, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
We are looking for someone with current face to face patient experience, with experience of using Cerner and ChemoCare IT systems.
Working for our organisation:
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts.
Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.
Detailed job description and main responsibilities:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification:
Values:
Essential criteria:
- Demonstrable ability to meet the Trust Values
Education & Prof Quals:
Essential criteria:
- Good General Education GCSE Grade C in English
Experience:
Essential criteria:
- Experience of a customer service environment
- Experience of working in a clinical reception area
Skills & Aptitudes:
Essential criteria:
- Excellent Customer Care Skills
- Ability to manage and resolve difficult situations
- Excellent communication skills
- Experience of priortising workload in a highly pressured working environment
Desirable criteria:
- Experience of Team Working
Personal Quals & Attributes:
Essential criteria:
- Flexible and adaptable
- Reliable
- Polite
Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
-
AT
- Apprenticeship Training
EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK
Please Note:
We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold
:
-
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses
electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please note:
- _Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.
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