Programme Support Officer - Grimsby, United Kingdom - Northern Lincolnshire & Goole NHS Foundation Trust

Northern Lincolnshire & Goole NHS Foundation Trust
Northern Lincolnshire & Goole NHS Foundation Trust
Verified Company
Grimsby, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We currently have a great opportunity for a talented Programme Support Officer to support our ongoing works and the delivery of our fantastic new - Emergency Department (ED)/Acute Assessment Unit (AAU) Programme.


Important NOTES:


  • This will be a fixed term contract that expires on 31stDecember 2023.


With a significant capital investment programme, we require a highly motivated Programme Support Officer to join our Capital Projects Team on a fixed term basis.

To ensure effective programme administrative support. The successful applicant will have experience in supporting the delivery of such projects.


The role will also involve providing, collation of financial information, assistance with the implementation of policies, collation of relevant updated information to ensure communications are circulated, assist with the completion of incident reporting and support the onsite implementation of plans while working with contractors in support of programme millstones.

Applicants are requested to demonstrate their knowledge and experience in these key areas.

The post holder will provide day-to-day support to the Programme Team, Senior Project Manager,
Project Coordinator and Programme Director. Working within the Programme's clearly defined objectives the post holder will support the team responsible for the effective delivery of the ED/AAU programme and supporting administration services and systems

We're a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.


We encourage all our staff to innovate and adopt 'best practice' so we can deliver excellent care to our patients.

We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.


In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

"We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers".


Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.


  • To ensure effective programme administrative support
  • To assist the Senior Project Manager and Project Coordinators in the delivery of programme plans making available sufficient capacity to meet anticipated demand and ensure activity and
programme objectives are met.

This will include the management of contract and design information requiring the use of a range of computer software packages to produce reports.


  • To ensure the analysis of data for management reports is produced for the Programme Management team and support the Senior Project Manager and Project Coordinators in acting on information/reports.
  • To support the effective onsite implementation of plans, working with contractors in support of programme milestones.
  • To work with Information Services colleagues to ensure robust validation processes are in place, with responsibility for maintaining the Programme's database and associated performance information system tracking the Programme's Critical Success Factors.
  • To undertake the completion of incident reporting.
  • Ensure risks and escalations are correctly logged and acted upon/escalated through the programme governance process
  • To be able to deal with staff, patient/relative and clinician complaints appropriately, relaying often complex information in a manner that can be understood with sensitivity, tact and diplomacy.
  • To implement policies and propose changes to practices and procedures for own area.
  • Responsible for ordering stock/stationery. Authorised signatory for small financial payments, including travel expenses and agency and staff time sheets.
  • To deputise for the Senior Project Manager/Project Coordinators attending meetings as required


We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities.

As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff.

This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

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