Application Officer - London, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract to start on until with a possible extension.

Officer experience of Northgate, is advantageous, assessing need against a scheme or policy.

PURPOSE OF THE JOB
Verifying all documentation and determining if a client qualifies to join the biding scheme.

To provide advice and guidance to service users and stakeholders on the Home search bidding scheme and alternative housing options.

PRINCIPAL ACCOUNTABILITIES

Responsibilities

Register and assess housing applicants on the Housing Registrations database, to make a final decision on their eligibility to join or remain on the Housing List in accordance with Client policy, procedures and housing legislation.

Provided detailed advice to service users and external agencies regarding priority for housing as outlined in the Client's allocations scheme and relevant to their circumstances.

Provide information and support, including training to internal departments on the Client's housing registration policies and procedures.

Assist in the development of fraud prevention measures.

Make referrals to relevant departments other Local Authority, Housing Associations and agencies.

Produce statistical data to assist in the monitoring of performance and contribute to service improvements.

To deal With enquiries and complaints form the public, other departments, division and other local authorities/agencies including senior management and assisting in the provision of information for elected representatives, and provides response to freedom of information request.

RQ

Salary:
£17.90 per hour

Work Location:
In person

Reference ID:

RQ