Nhs Pathways Trainer - London, United Kingdom - LCW UCC

LCW UCC

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Audit Responsibilities:
To work self-directed and assist with the required number of audits per month where needed. To follow the audit process as set out in the audit policy. To complete the necessary audit documentation and file accordingly. To liaise with 111 training lead, Head of operations, Senior coordinators and audit team regarding any audit issues.

To highlight any safety issues with Line manager/ supervisor immediately. To report on Datix any significant issues which effect patient care.

Coaching Responsibilities:
1. To mentor all members of staff and audit live calls, where appropriate.

To give feedback appropriately and effectively. 3. To conduct a coaching session with motivation and follow NHS Pathways principles at all times.
To ensure all staff are consistent with policy and procedure during all live calls. 5. To communicate with Auditors/Line Managers where necessary.
To complete the necessary documentation in line with the coaching role. 7. Comply with the storage of training records as per policy.
To evaluate the coaching session and decide if further action is needed. 9. To liaise with auditors and line managers regarding follow up action plans.

Operational Responsibilities: 1. To maintain operational duties according to the rota as requested. 2. To complete any other reasonable requests from Head of Operations.