IT Service Desk Team Leader - Maidstone, United Kingdom - Golding Homes
Description
Background
'It is a great time to join Golding as we are an efficient, local, visible and listening organisation providing sustainable homes and communities.' We have an established track record for building quality homes and investing in our local communities.
We have an established track record for building quality homes and investing in our local communities. We are excited to recruit for this role at Golding and appoint an IT Service Desk Supervisor.
You will be part of our IT & Systems Transformation Team in our People, Digital and Change directorate and play a key role in shaping our future.
What you'll be doing
You will be working within the IT Operations Department to ensure an outstanding customer focused IT support service is delivered to our work colleagues and customers.
You will ensure the smooth day to day running of our IT Services, whilst working with a multi-functional IT Team to ensure that service levels are met and identify any opportunities to optimise and improve IT Services.
More about you. What can you bring?
You will be experienced in providing IT support in a similar size organisation, with a track record in continually exceeding customer service expectations and resolving 1st/2nd line issues.
You will have a strong technical background to support a wide variety of Microsoft based technologies and business systems in a fast-paced environment.
You will be able to understand business goals and vision and align IT service support frameworks to enhance and achieve them consistently.
You will have experience working within a team to encourage & support development and also making sure processes are followed to a high standard.
When and where you'll be doing it
You will enjoy a 37-hour working week, earning an annual salary of circa £40,000 per annum dependent upon your knowledge, skills and experience.
Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation, this will be main place of work for the role.
This role is primarily office based with a rota to cover the business hours of 8am - 6pm Monday - Friday.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You'll get:
- 28 days annual leave per year (plus bank holidays)
- Company Pension contribution and life assurance
- Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
- An annual Wellbeing Fund
Closing Date:
Sunday 24 March at midnight
INDMED
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
County Gate One, Stacey Street, Maidstone, ME14 1ST
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