HR Officer - Solihull, United Kingdom - Solihull Healthcare Partnership

Solihull Healthcare Partnership
Solihull Healthcare Partnership
Verified Company
Solihull, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

1.


Job Role/Purpose:

  • Support the SHP HR Department with general HR queries and advice to line managers, ensuring high levels of accuracy and confidentiality at all times.
  • Provide HR support with employee relations, e.g. in disciplinary meetings, grievances, absence review meetings, etc.
  • Support the HR Consultant with the delivery of coaching and development of line managers.
  • Develop and maintain accurate statistical management information.
  • To provide support across the whole employee life cycle and ensure the HR department provides an excellent service to the SHP

2. Main Duties and Responsibilities

  • To support the HR Administrator with all administration, to ensure all HR processes are maintained efficiently and accurately.
  • Conduct employee meetings where appropriate, e.g. exit interviews, new starter inductions.
  • Support Payroll and the HR Administrator to resolve employee queries in a timely and efficient manner.
  • Provide support in employee relations meetings, advising the line manager on process and taking notes.
  • Provide accurate management information as requested developing and maintaining various trackers and analysing results / providing report as requested.
  • Support the HR Consultant to ensure relevant policies are updated.
  • Managing all the HR files in line with CQC and GDPR/legislative standards, updating compliance information, starters, leavers etc.
  • Maintain all absence and sickness records, escalating complex cases to the HR Consultant when trigger points are hit.
  • Keep up to date with employment law and HR legal requirements, ensuring advice to staff and managers is tailored accordingly
  • Support all aspects of the employee life cycle
- from queries to more complex problem solving

  • Build strong working relationships with all levels of management across the organisation.
  • To be involved in ad hoc projects as and when required.
  • To be accountable for all HR documentation
  • Assist the HR Consultant in the implementation and maintenance of any agree changes to current practice.
  • Undertake any other duties as requested commensurate with the role.

Qualifications and experience:


  • CIPD Level 5 Qualified.
  • Degree qualified or a HR equivalent level.
  • Have an up to date and working knowledge of HR best practice and a thorough understanding of practical employment law.
  • Experience of working as a HR Officer in a generalist role, positive, friendly, flexible, and capable manner, able to build relationships quickly.
  • Strong interpersonal, verbal and written communication skills.
  • Excellent time management, organisational and computer skills including Word, Excel and PowerPoint.
  • Prior experience in healthcare would be a distinct advantage.
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Other Responsibilities

Health and Safety

  • Comply with the Health and Safety at Work etc. Act 197
  • Take responsibility for own health and safety and that of other persons who may be affected by their own acts or omissions.

Equality and Diversity

  • To carry out responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

  • To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

  • Maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 and GDPR, including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/ or prosecution.

Safeguarding

  • Whilst in post, Staff are expected to acquire and update their knowledge on safeguarding as per the Intercollegiate document requirements and SHP policies.

General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as defined in the attached Person Specification.
  • The role is office based at Blossomfield Surgery; however, flexibility is required as the post holder may be required to work at various SHP sites on occasion.
  • Considering national policy and due to the operational needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

Person Specification

Qualifications
Effective numeracy and literacy (GCSE Maths and English)

CIPD level 5


Knowledge
Knowledge of computerised records systems

Current knowledge of HR best practice and employment law


Skills
Demonstrates effective communication both written and verbal

Able to handle sensitive and emotional issues including conflict effectively

Able to prioritise workload effectively and to w
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