Apprentice Business Administrator - Gateshead, United Kingdom - Northern Gas and Power

Northern Gas and Power

Verified Company

Gateshead, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Northern Gas and PowerNorthern Gas and Power has built one of the largest, dependable networks in the utilities sector. We provide expert and disciplined advice in procurement, energy services, and technology. We have developed the know-how to supply services across three continents, providing energy services to tens of thousands of customers who choose to work with us. Companies of all sizes from global blue-chip organisations to start-ups, from all sectors, rely on our proven knowledge and expertise.

Job Purpose
As an Apprentice Business Administrator, you will provide an excellent support function to internal colleagues.

You will be responsible for a range of general administrative tasks, including but not limited to maintaining records, issuing documentation and maintaining a high standard of data and process checks.

Key responsibilities include but are not limited to:

General administration duties.
Answer and direct queries providing accurate information to ensure excellent customer service is being delivered.
Maintain and update systems, records, files and reports to ensure data accuracy and accessibility.
Vetting and processing energy contracts in support of the sales operation.
Adherence to internal and supplier quality and assurance checks.
Uphold protection of confidential customer and commercial data.
Competent utilisation of internal systems, including CRM, communication tools, reporting and archive databases
Comply with all company operating policies and procedures.
Any other duties that are deemed appropriate from time to time

Skills and Competencies

Enthusiastic and willingness to learn and work.
Demonstrate commitment to own selfdevelopment.
Ability to work in a fastpaced environment and adapt to changing priorities.
Selfmotivated with the ability to work independently and as part of a team.
Excellent organisational and time management skills.
Thorough attention to detail and ability to handle sensitive and confidential information.
Strong interpersonal and communication skills (written and verbal)

Desirable

Previous experience in an administrative and/or customerfocused role.
Proficient in using MS Office (MS Excel and MS PowerPoint, in particular).

The successful applicant will complete and obtain a Business Administration Level 3 Qualification through Learning Curve Group.

You will be taught through