Operations Support Specialist Asset Finance - London, United Kingdom - United Trust Bank
Description
Role Purpose:
- To provide all customers with a welcome pack to UTB following the on boarding process.
- Ensure all AF contracts are scanned and available on Virtual Cabinet for review.
- Provide administrative support to the Customer Services team.
Responsibilities:
- Ensure all Key controls are adhered to including working within the current signature list, clear desk policy, completing compliance training within deadlines. Logging customer complaints.
- Challenge relevance of established business practices and display a solutions focused attitude to all problems faced.
- Ensure all welcome packs are completed and mailed within 2 weeks hours of receipt of activation of agreement.
- General file maintenance and updating Banks accounting system and information databases to enable the production of good quality management information and reporting.
- Assisting the operations team with any administrative support as required.
Skills and experience sought
- A working knowledge of Asset Finance facilities, e.g. Hire Purchase and Finance Lease
- A knowledge of Sentinel, Word and Excel and the ability to manipulate information databases
- Ability to work with figures, manually calculate where necessary and translate information into reports
- Ability to communicate accurately, both written and verbal
- Time management skills with the ability to prioritise and work under pressure to tight timescales with attention to detail.
- Team player
Remuneration and Benefits
- Competitive Salary and Bonus package
- 26 Days Holiday
- 2 Wellbeing Days
- Contributory Pension
- Life Insurance / Income Protection / Critical Illness Cover
- Private Medical Insurance
- Season Ticket Loans
- Excellent career development opportunities and where appropriate sponsorship of a relevant qualification
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