Customer Service Representative - London, United Kingdom - Channel Partners Limited

Channel Partners Limited
Channel Partners Limited
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

This is a full-time position with opportunities for growth and advancement.


Duties:


  • Provide support and guidance to customers regarding product issues or concerns
  • Upsell additional products or services to customers when appropriate
  • Enter customer data and update account information accurately in the system
  • Analyze customer feedback and provide suggestions for improvement to management
  • Communicate effectively with customers, colleagues, and management
  • Maintain a high level of professionalism and phone etiquette at all times

Requirements:


  • Excellent verbal and written communication skills in English
  • Strong problemsolving skills and ability to think analytically
  • Previous experience in customer service or related field preferred
  • Proficient in data entry and computer skills
  • Ability to multitask and prioritize tasks effectively

Job Types:
Full-time, Permanent


Pay:
From £25,797.92 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 28/05/2024
More jobs from Channel Partners Limited
See all jobs of Channel Partners Limited