Engagement Officer - Hampstead Heath, United Kingdom - Barnet and Chase Farm Hospitals

Barnet and Chase Farm Hospitals

Verified Company

Hampstead Heath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Main duties of the job:

You will be required to work closely with colleagues from all levels of the organisation, as well as other team members to deliver engaging, clear and concise information across the trust's established GP platforms and our broader communications channels.

Please see the job description and person specification documents provided on this page for further detail.

Working for our organisation:

More than 190 years ago, surgeon William Marsden came across a penniless woman dying from disease on the steps of a London church.

Outraged by the injustice of her death, William was inspired to open the Royal Free Hospital to provide free healthcare to those who couldn't afford medical treatment.

This was the very foundation on which the NHS would be built 120 years later.

It was the only hospital to remain open during the cholera epidemics in 1832 (when the title 'Royal' was granted), 1849 and 1854.

In 1887 it became the first hospital in London to accept women to train as doctors.

In 2012 we were awarded foundation trust status and two years later the Royal Free Hampstead NHS Trust acquired Barnet and Chase Farm Hospitals before leading the UK response to the Ebola epidemic.

In 2017 we launched the RFL group, before opening the new Chase Farm Hospital.

In February 2020 we were one of the first hospitals in the NHS to receive the first COVID-19 patients in the UK.

We're incredibly proud of how our staff responded during the pandemic and their efforts were showcased in the Bafta-nominated BBC documentary Hospital which was filmed at our trust.

Today, we're a large NHS foundation trust, employing more than 10,000 staff and serving a population of more than 1.6 million people across 70 sites in north London and Hertfordshire.

We continue to lead improvements in healthcare and are proud to have some of the best clinical outcomes in the country and a leading role in research.

Detailed job description and main responsibilities:
Please see the job description and person specification documents provided on this page for further detail.

Person specification:

Royal Free World Class Values:

Essential criteria:

Demonstrable ability to meet the Trust Values

Education and professional qualifications:

Essential criteria:

Educated to degree level or equivalent

Desirable criteria:

European Computer Driving License (ECDL) or equivalent

Experience and knowledge:

Essential criteria:

Experience of responsibility for managing own work
Experience of working with senior management level
Knowledge and experience of Microsoft systems including Word, PowerPoint, Access and Excel
Recent experience of working with community/primary care providers
Demonstrable experience of delivering successful projects
Demonstrable experience of using own initiative to achieve required outcomes
Experience of working within a busy environment, meeting deadlines and dealing with competing/changing priorities
Awareness of current foundation trust issues
Experience in a stakeholder management position
Previous experience of public speaking including presentations to groups
Experience of managing a stakeholder database

Desirable criteria:

NHS experience
Knowledge of key national reports around primary care

Skills and aptitudes:

Essential criteria:

Able to contribute immediately to the work of the trust by establishing personal and professional credibility
Confident communicator capable of communicating both within and outside of the organisation occasionally in hostile circumstances
Ability to deal effectively with difficult situations and contention whilst maintaining positive working relationships
Excellent written and verbal communication skills
Ability to understand and translate information clearly
Highly developed analytical and problemsolving skills but when to escalate issues
Demonstrable skills in planning and monitoring a range of initiatives

Personal qualities and attributes:

Essential criteria:

Flexible approach
Able to maintain a calm manner when under pressure
Ability to use tact and diplomacy to reconcile a variety of perspectives
Ability to use initiative and without immediate management supervision
Responsive to change
Excellent time management and organisational skills including prioritisation
Able to develop relationships and work well with a range of professionals and with the public.
Able to travel between sites as required
Conduct affairs in a confident and assertive manner

Desirable criteria:

Experience of contributing to annual plans/reports or equivalent

Ability to manage:

Essential criteria:

Systems and processes

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Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
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