Receptionist/administrator - Mountain Ash, United Kingdom - Business in Focus Limited
Description
Business in Focus - Receptionist / Administrator
Contract:
Business in Focus
Term:
Permanent
Salary:
£25,000 - £26,000 per annum
Location:
Navigation Park Abercynon
Hours: 37.5 hours per week
To provide an efficient and effective administration support to Business in Focus in the delivery of all contracts, client, and tenant work; to adopt a customer focused approach when dealing with internal and external customers; to deliver an impartial and objective service to all clients to ensure an inclusive service is delivered
- Perform reception duties in an efficient, professional and courteous manner.
- Provide an excellent front of house service and 1st contact point for all tenants.
- Handle switchboard telephone enquiries in a professional manner, delivering excellent customer service in an efficient and effective manner. Process messages in a timely and accurate manner and enquiries to a satisfactory conclusion
- Maintain up to date knowledge on the services offered by the Company. Communicate and liaise verbally and in writing between clients, tenants, associates and other third parties and relevant staff, and interpret and respond clearly and effectively to all requests and instructions.
- Maintain an up-to-date awareness, training and CPD of Equality & Diversity issues and how to professionally deliver an inclusive service to all clients.
- Proactively co-ordinate meeting room hire and internal bookings, setting rooms up and set up meeting rooms for various events, courses and activities undertaken on site.
- File documents and data and perform other routine administrative tasks as assigned for other departments as needed.
At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:
- Competitive salary
- Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE)
- 6% Employer contribution pension
- Flexible modern working practices such as TOIL
- 6 late starts/early finishes per annum (equates to two hours each)
- Learning and Development opportunities.
After probation period:
- Income protection benefit
- Employee assistance programme
Job Types:
Full-time, Permanent
Salary:
£21,255.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Flexitime
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 2 years (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
Hybrid remote in Mountain Ash
Application deadline: 30/01/2024
Reference ID:
Abercynon receptionist
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