Call Referral Handler - Exeter, United Kingdom - Devon Partnership NHS Trust

Devon Partnership NHS Trust

Verified Company

Exeter, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Call Referral Handler All Age Access and First Response Service

_24/7 shift pattern including weekends and night duty _

Are you someone looking to start a career in one of the UKs most respected mental health trusts?

Would you like to do a job that makes a difference every day?

Would you like to experience life in one of the UKs most beautiful areas, with exciting cities, charming countryside and magnificent coastlines?

We are seeking to recruit an enthusiastic and motivated individual to join our mental health First Response Service, an exciting commissioned 24/7 service based in Exeter.

This new role will provide comprehensive administrative support to help underpin all of our clinical activity.

The post holder will be required to answer telephone calls from Health Care Professionals, other specialised services, patients, care givers and others; taking mental health crisis referral information and accurately entering the data within electronic systems.

The post holder will also at times be expected to share information with other professional disciplines such as the police in line with Data Protection Regulations

The post holder will be expected to work shifts covering 24hours 7 days a week including bank/public holidays.

The post holder will also be required to support with the general administration in the First Response Service within overarching guidelines and policies.

- **£22,383 - £24,336 per annum pro rata (Band 3)