Lettings Administrator - Solihull, United Kingdom - Rouds Estate and Letting Agent

Rouds Estate and Letting Agent

Verified Company

Solihull, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a great opportunity for someone looking for a rewarding career within the property industry, in a company with exciting plans for growth.

As a lettings administrator, you are a key part of the main function behind our lettings teams.

You are the first point of contact for lettings inquiries; delivering excellent customer service in a timely manner at all times.

Communication is a core part of the role of those we work with.

You will need to be well-organised with a can-do attitude, interested in learning and enjoy being part of a close-knit team, although at times you will need to work independently.

We are looking for a real team player who will support all our operations in order for the team to achieve their goals.

This will include duties outside of core responsibilities, for example registering applicants and booking viewings.

If you have dealt with people in difficult situations, sometimes emotionally charged, and can remain calm in any circumstances, we want to hear from you.

Our core principles include; making our customer experience smooth and enjoyable, while being professional and human.

As a company we feel positive customer feedback is essential and therefore we are looking for an individual to join our team, who has attention to detail, supportive and enthusiastic.

These characteristics will add to our experienced team.

Role:
Lettings Administrator

Duties:

Attracting new clients
Administrative tasks
General inquiries with landlords and tenants
Dealing with daily correspondence
Providing landlords with professional advice in relation to ensuring their properties are compliant and in good repair, including processing and recording on our system
Assisting and managing utility switches via our system
Registering applicants
Booking viewings

Skills & experience required:

Professional written and verbal communication skills
Lettings or property management experience required
Customer service: 1 year (preferred)
Able to work on own initiative, as well as part of a team
Flexible, adaptable nature with the ability to work under pressure, in a calm manner
Excellent IT knowledge
Driving licence

FULL TRAINING PROVIDED

Job Types:
Full-time and Permanent

Salary:
£19,000 - £21,000 Yearly

Benefits:

Free parking
Onsite parking
Commission pay
Incentive pay

Schedule:

Monday to Friday

Licence/Certification:

Driving Licence (required)

Work Location:
Solihull, West Midlands

Expected start date: 01/03/2023

Job Types:
Full-time, Permanent

Salary:
£19,000.00-£21,000.00 per year

Benefits: