IT Support Coordinator - Leeds, United Kingdom - Openwork UK Ltd

Openwork UK Ltd
Openwork UK Ltd
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The IT Support Coordinator is responsible for dealing with 1st and 2nd line support for all parties within the 2plan Group.


Key Accountabilities:


  • Provide 1st and 2nd line support 2plan staff and advisers.
  • Ensuring operational IT equipment is configured and functions correctly.
  • Managing digital assets and ensuring backups are implemented for advisers.
  • Management of support ticket work queues
  • Managing issues/risks and escalating as appropriate
  • Working with 3rd party software vendors to aid support issue resolution.

The benefits:


  • Salary up to £27,000
  • Bonus scheme on target bonus 7.5%
  • Pension scheme contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
  • Critical illness cover
  • Income protection 1x salary
  • Death in service 4x salary
  • 25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
  • A range of other flexible benefits to include private medical insurance, dental insurance and much more.
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