Customer Care Co-ordinator - Solihull, United Kingdom - Hayfield

Hayfield
Hayfield
Verified Company
Solihull, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Our Customer Care Coordinators play an integral role in our customer journey liaising with our customers, contractors, and our internal teams.


Key tasks include:

listening and responding to customer queries, logging customer snags onto our database, liaising with contractors and our internal teams to book customer work in a timely manner, coordinating customer care visits, diary management of our New Homes Technicians, and working closely with the Customer Care Managers.

Previous experience of working in a similar role working for a house builder is preferred.

If you have a strong customer service ethos, enjoy problem analysis and working in a team environment, and have strong attention to detail we would also love to hear from you.


  • Competitive salary and benefits package
  • Excellent opportunities for career development within a fastgrowing business


Based in our Solihull (Shirley) office you will be expected to travel to our other development sites and Milton Keynes office on occasion.


This is a temp to perm position

Job Type:
Temp to perm

Contract length: 6 months


Salary:
£26,000.00-£29,000.00 per year


Benefits:


  • Company pension
  • Discounted or free food
  • Free or subsidised travel
  • Life insurance
  • Onsite parking
  • Private medical insurance
  • Sick pay
  • Wellness programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Experience:


  • Customer support: 2 years (required)

Willingness to travel:

  • 25% (required)

Work Location:
One location
More jobs from Hayfield
See all jobs of Hayfield