Clinical Receptionist and Sales Administrator - Chaddesden, United Kingdom - Numi Scan Derby

Description

Job Duties & Responsibilities.

Numi Scan in Derby is a private pregnancy ultrasound clinic specialising in non-diagnostic pregnancy scans.

we are looking for a clinic receptionist to join our friendly team.

You will require strong customer service skills, great attention to detail, organisational skills, and proficiency in Microsoft packages (such as Word and Excel).

Most importantly, you will need to enjoy working with people


Responsibilities and Duties:

• Greeting and checking in clients in line with company policy.
• Ensuring clients are treated with respect and empathy, receiving fun and friendly service.
• Have full understanding of the referral process and provide customers with compassion and sympathy where referral is required.
• Taking payments in person and over the phone
• Acting as a Chaperone during ultrasound scans when required
• Sales experience desired but not essential.
• Printing reports and scan images, and selling merchandise
• Acting as a chaperone as required
• Maintaining a clean and organized reception and all areas of the clinic and equipments. Follow the Schedule as provided.
• Taking customer feedback and relaying this to the management team.
• Assisting the management team as required with compliance tasks
• Reporting any suspected safeguarding issues, following the safeguarding procedure
• Increasing sales through exceptional service
• Opening and closing the clinic, performing all necessary safety and security checks
• Stock checking and inventory management.
• Make sure each customer is fully satisfied with the service before they leave, ask for feedback.

Qualifications & Experience

In order to be considered for this position, you must have a customer service background and have exceptional administrative skills.

The successful receptionist will demonstrate excellent verbal and written communication skills, coupled with a strong patient-centered approach.

As this role is based in the pregnancy sector, we are looking for an individual who can handle sensitive situations with empathy, and who is able to adapt to a variety of situations easily.

Due to the nature of this role, a full enhanced DBS check will need to be performed prior to the commencement of employment.

Mandatory training will also need to be completed within an allocated timeframe.


Job Types:
Full-time, Part-time, Permanent


Expected hours:
per week


Benefits:

• Free parking

Schedule:

• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

Medical Receptionist: 1 year (preferred)


Work Location:
In person


Reference ID:
Numi Derby