Workplace Environment and Release Lead - Guildford, United Kingdom - Allianz UK

Allianz UK

Verified Company

Guildford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A new opportunity has just become available and we're looking for a Workplace Environment and Release Lead to join our team.

Flexible Working

Here at Allianz we believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements.

Our aim with this is to help innovation, creativity and you to thrive.

Helping you achieve a good work life balance is important to us.

Lots of our colleagues work flexibly including part time hours and/or job shares and we are happy to discuss these opportunities with you.

This role will involve working from home combined with time in our Guildford office one or two days per week.

About Us
n the UK, Allianz Insurance employs over 8,000 people up and down the country.

The company's Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India.

We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations.

We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses.

We're a global company, but from the very first day you join our team you'll know that your contributions are valued.

We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Find out more about Allianz Insurance.

Role Purpose

The purpose of the role is to govern and to ensure that new software or hardware releases are properly installed and do not cause disruptions to business operations.

The role governs, plans, organises and manages the outsourced operation of the organisation's IT workplace services.

This will entail (in conjunction with suppliers) developing, maintaining, supporting, and optimising the Workplace Environment including associated hardware, software and tools.

The role supports the collaboration between the IT function, Allianz business functions and design - balancing the needs of the business and technical viability.

The Workplace Environment and Release Lead reports into the Head of Workplace, supporting the optimal operational governance of outsourced management of Allianz's IT workplace.

In this capacity, the role holder will collaborate with third party suppliers responsible for the delivery of workplace releases (software or hardware) to ensure services remain stable, secure and meet the needs of the Business.

This role works closely alongside colleagues in IT infrastructure to ensure that solutions are aligned to deliver an efficient and functional end user experience.

The key aspects of the role are highlighted below:

Ensure that the UK Workplace technology environment is kept current and aligned with strategic standards, with a focus on removing end of life legacy technology.
Work with 3rd party vendors and project managers to delivery seamless upgrades and new service offerings into production for Allianz UK
Identify, close and escalate risks in the Workplace Technology environment.
Liaise with Allianz UK business partners for Workplace releases around operating system, software and hardware.
Liaise with Allianz UK business partners to ensure benefits realisation for Workplace rollouts.
Act in a project manager capacity for smaller BAU initiatives and new service offerings to Allianz UK from Central Technology teams.
Ensure compliance with regulatory and audit mandates for Workplace Technology upgrades and new services.
Scoping and requirements gathering as part of preproject activities for UK Workplace Technology new releases.
Establish and maintain relationships across the business and with technology partners.
Creation of Communications for Workplace upgrades, new features and releases
Assist in the organisation of business testers as required

Role Level

Professional (Expert)

Work is primarily achieved by an individual or through project teams, with emphasis on technical/discipline knowledge rather than managing people.
Progression within the Career Band reflects increasing depth of professional knowledge, project management and ability to influence others.
Entrylevel jobs within the Professional Career Band typically require a university degree or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles and concepts.

Key Accountabilities

Service Transition

Input to the design and implement short

- and long-term strategic plans to ensure workplace strategy meets existing and future requirements.

Participate in the development of an IT roadmap in collaboration with the IT Infrastructure team
Ensure that no change goes into production that would negatively impact the Workplace environment

Common Activities