Quality Partner - Milton Keynes, United Kingdom - Precious Homes

Precious Homes

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Title:
Quality Partner

Location:
Hybrid with national travel

Salary:
£37,000

Hours:
Full Time permanent

Summary Aim:

You will work closely with Operations Managers to provide an effective and pro-active QA service driving our Services towards outstanding quality.

This will be achieved through updates, oversight and analysis of the services within the Region for reporting on service compliance.

Ongoing analysis and planned quality review visits will identify areas for quality improvement and highlight good practice. Our approach to positive behaviour support will be at the centre of any improvements. Quality Partners will support the delivery of the quality strategy within the overarching governance frameworks within Precious.

Requirements:

Registered Managers Award/NVQ Level 4 or above.
Expertise in measuring improvements in complex systems.
Experience of operating at a senior level with other senior managers across Social Care/Health care Operations and Quality Departments.
Experience of using quality measure with an indepth knowledge of care regulations and requirements.
Expertise in utilising a range of Quality Improvement methodologies
Ability to analyse complex data and investigate problems to develop a range of solutions to improve quality.

Summary of main responsibilities:

Use the agreed structure to provide regular timely oversight and analysis of quality within all services across your designated region.
Use the agreed structure to foster key relationships with representatives from local regulators within the defined region.
Use the agreed structure to monitor the services across the region, visit services and assess the quality of designated services within Precious, identifying opportunities for learning and improvement and providing early warning information to the governance framework.
Visit all the designated services to ensure standards are maintained on a schedule to be agreed with the Operations Manager.
Produce timely reports outlining levels of compliance and key areas for managers to focus on following a quality assurance visit.
Provide practical guidance and assistance to improve quality in areas visited and in own areas of expertise to the managers in services
Collaborate with the service managers in devising updated ways of working to improve quality singly and in an agreed defined group
Gather, evaluate and analyse data relating to quality measures across Precious Homes with the purpose of improving quality.
Generate factual intelligence regarding a service to identify assurance and any threats to reaching an outstanding level of quality.
Ensure that any identified risks to the statutory requirements of our services are actively managed in collaboration with the appropriate stakeholders.
Adopt a 'critical friend' and 'coaching' approach to foster a continuing, productive relationship with Managers of Services.
Analyse information regarding incidents in order to learn lessons and share this learning both with the appropriate service managers and the Quality team where appropriate
Drive the use of Quality Improvement Plans to effect positive change through services
Champion the involvement of people we support throughout the quality improvement process and maximise the involvement of people supported by Precious Homes services.

About Us

At Precious Homes, we work by empowering individuals with Learning Disabilities, Autism Spectrum Conditions, and other complex needs, to live as independently as possible, to become integral members of the community and to achieve their goals and aspirations through individual care pathways.

As a social care provider we also empower our staff family to make important decisions in the workplace and our aim is to be as person centred with our staff as we are with our service users.