Credit Controller - Harrogate, United Kingdom - Si Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Are you an experienced
Credit Controller looking to join an ambitious team in
Harrogatetown centre (
free parking) team where customers are put at the heart of what they do?


Do you want to work for a company were the culture is can-do, fun and where everyone has a part to play.

If so then this coud be the perfect role for you

You will report to the Credit Manager and working as part of a team you will be required to sue your skills, knowledge, and ability to collect cash, assist with the processing of sales ledger and credit control data, and contribute to the team providinga quality service to external clients and the internal depot network


Your typical day will look like this:

  • Timely collection of the company's debtors, to process sales ledger and accounting data efficiently, and to help ensure that external clients and the internal depot network receive a quality service in all respects.
  • Uploading invoices and monitoring customer portals.
  • Effective resolution of billing queries with both customer and internal depot network to ensure prompt payment of receivables.
  • Utilising customer portals to review and upload invoices where required.
  • Dealing promptly with queries raised by the clients. Discussing individual problem debtors with the relevant depot and agreeing appropriate action.
  • Escalating to Credit Manager the current status of work and of any problems encountered, and to offer suggestions on how these might be resolved.
  • Inputting promised payments and remits onto the cash forecast.
  • Assist in production of management reporting as and when required.
  • To cover where required day to day maintenance of the sales ledger including: processing new accounts, daily cash posting and allocation, processing credit notes, uplift and sales invoice assurance, credit checking, assessment and monitoring of credit riskfor new and existing customers and prompt and accurate account opening.
  • General housekeeping duties to keep sales ledgers accurate and tidy.
  • Checking and sending of monthend statements.
  • Checking in detail all work undertaken so that it is error free and completing work on a timely basis ensuring departmental deadlines are met.
  • Assisting in the other work of the credit control department and provide cover as directed by the Credit Manager and as circumstances and time available dictate.
  • Attend staff meetings and training as required.
  • Visit depots for debtor reviews as required.

On offer:


  • Salary up to £25,000
  • 25 days annual leave + bank holidays
  • Free onsite parking
  • Pension scheme
  • Refer a friend scheme
  • Opportunities for training and development & progression opportunities
  • Life Assurance Scheme
  • Employee Assistance Programme (with access to GP appointments, Physio appointments and Mental Health Support)

Experience required:


  • 3 years' experience with particular emphasis on dealing with multiple and complex billing queries (desirable)
  • Computer literate, and competent user of Microsoft Excel, Word and Outlook
  • Experience with Access Dimensions / Focal Point / aCloud CRM (desirable)
  • Excellent written and verbal communication skills
  • Proactive and able to work on own initiative
  • Ability to develop effective relationships
  • Good organisation skills

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