Customer Service Administrator - Sheffield, United Kingdom - Essential Recruitment

Essential Recruitment

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to continuous growth, we are looking for a Supply Chain & Customer Service Administrator to join a friendly team located in the S26, Sheffield area.

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Contract;

Essential skills needed;

Experience within Manufacturing (desirable)
Experience working in a busy, fast paced environment
Ability to work confidently and calmly under pressure
Previous administration/customer service/complaints handling experience
Strong organisational skills with the ability to multitask and prioritise tasks effectively
Good computer skills and proficient in using Microsoft including Excel

Essential duties and responsibilities;

Liaising with different department to obtain resolutions
Providing timely resolutions to customer enquiries
Maintaining and updating trackers/logs and supporting the team where required
Assist the Customer Service and Sales team to ensure the best customer delivery
Purchase order input / processing for indirect & consumable items
Order acknowledgments. Checking and revising POs with supplier order details. Highlight any variances
Supplier quality approval register. Obtain updated certs where required. Save on system and revise register
Create, configure, and send order book reports to main material suppliers

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