Credit Controller - Wakefield, United Kingdom - SHARP BUSINESS SYSTEMS

SHARP BUSINESS SYSTEMS

Verified Company

Wakefield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an excellent opportunity for a
Credit Controller to join our team in
Wakefield

If you have at least 6 months experience in a dedicated credit control, role this is a great opportunity to develop your skills, and we would love to hear from you.

A car is very useful for getting to the office (at East Ardsley) where free car parking is available, and we
offer hybrid working.

Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m.

You would be managing both public and private sector clients.

You will work to SLAs on cash collection and overdue balance collection. The role involves liaising directly with clients and inter-departmentally to ensure timely and effective query identification, resolution, and remedy.

Main responsibilities:

Investigate and resolve client queries, identifying issues, proposing solutions and carry out remedial action to ensure client queries are resolved quickly and efficiently.
Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues
Record all transactions and communications with customers and colleagues in the company database to ensure the company's records are accurate and current at all times.
Comply with company policies and governmental guidelines to ensure adherence to legal and corporate requirements.
Provide support to cashiers and finance department to ensure receipts and payments are accurately and efficiently dealt with.

Requirements:

Previous experience within Credit Control, at least 2 years
Strong skills in MS Office
Excellent Customer Service skills
Patience and ability to remain calm in stressful situations
Ability to listen and negotiate
Analytical skills and attention to detail
Good verbal communication
Familiarity with SAP helpful but not essential
Ability to work well in a team

About Sharp Business Systems UK Plc
Sharp Business Systems provide innovative Document Solutions, Visual Solutions, Managed solutions and IT services.

By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction.

We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.

Job Types:
Full-time, Permanent

Benefits: