Employee Benefits Administrator - Radlett, United Kingdom - BSG Financial Solutions Ltd

Description

Introduction

You will be based at our office initially [Unit 3, Chestnut House, Farm Close, Shenley, Radlett, Hertfordshire, WD7 9AD] with an option to discuss hybrid working once you are assessed as being fully competent and dependable.

Salary:
Full time [37.5 hour] equivalent rate of £26,500 - £28,000 dependent on overall compatibility with our requirements.

Previous experience:

If you have administration experience in school, project or facilitation roles you could be very well suited to this opportunity.

Overview of Role

You will provide a first-class administration service to support the Employee Benefits Specialist, allowing the specialist to focus customer relationships, developing the business and growing fee income.

Responsibilities
Handle and administer quotes

Deal with underwriting/information requests

Ensure all information held is accurate and up to date and complies with relevant data protection regulations

Reconcile monthly commission statements

Deal with post and telephone queries

Assist in the promotion of added value services

Manage projects

Communicating with customers and insurers to ensure timely processing and resolve issues

Resolving questions and problems by interpreting benefit policies and procedures

Preparing required reports

In summary, you are responsible for administering and managing the promises we make to customers, communicating with insurance providers, and ensuring we get it right first time, on time.

Your expertise, passion and commitment will contribute to customer satisfaction, retention, and overall business success.


Competencies/Skills required
There is no need for previous experience related to our business, we are looking for someone who loves doing administration work and has evidence of previous experience

Proficient with Microsoft Office

Excellent analytical, organisation, time management & prioritisation skills

High attention to detail

Strong communication, interpersonal and negotiation skills

Logical thinking

Respects confidentiality

Strong work ethic and team player

Ability and initiative to achieve agreed outcomes without supervision

Loves the challenge of demanding deadlines


Job Type:
Part-time


Pay:
£26,500.00-£28,000.00 per year


Expected hours:
per week


Benefits:

• Company pension
• Free parking
• Life insurance
• Onsite parking
• Private medical insurance
• Work from home

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Location:

• Radlett (preferred)

Work Location:
Hybrid remote in Radlett


Reference ID:
GR0524