Warranty Administrator - Telford, United Kingdom - Furrows Limited

Furrows Limited
Furrows Limited
Verified Company
Telford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are currently seeking a highly organised and detail-oriented Warranty Administrator to join our team.

As a Warranty Administrator you will ensure that the warranty process is maintained in accordance with the requirements of the franchises that the Furrows Group represents.


Responsibilities:


  • Review the claims submitted by each dealership location.
  • Ensure the warranty process has been correctly followed and appropriate
supporting documentation is held to facilitate accurate completion of the warranty claim.

  • Submit warranty claim through manufacturer system on a timely basis.
  • Ensure adherence and compliance with manufacturer requirements for claim
submission.

  • Liaise with respective service managers to ensure:Changes to warranty process are adequately communicated.
Identified issues are communicated and dealt with immediately.

  • Rejected warranty claims are dealt with on a timely basis and reason for rejection communicated to relevant service manager.
  • Monitor daily statements, and outstanding claims resolving any issues to obtain payment.
  • Manage storage of completed claims and supporting documentation.
  • Attend relevant training courses as and when required.
  • Mentor and develop existing warranty team.
  • Maintain strong working relationship with service managers and manufacturers

Requirements:


  • Excellent organisational skills with attention to detail.
  • Strong literacy and numeracy skills.
  • Good mechanical knowledge would be an advantage.
  • The ability to manage your own workload and work on your own initiative.
  • Previous experience in a similar role within the automotive industry.

In return we'll offer:


  • Employee and family discounts
  • Referral scheme
  • Life assurance
  • 22 days holiday plus public holidays

Hours of work:
Monday to Friday, 8.30am to 5.00pm (40 hours per week).


Salary:
£27,000 per annum, with a review after six months.


Salary:
Up to £27,000.00 per year


Ability to commute/relocate:

  • Telford, TF1 2FF: reliably commute or plan to relocate before starting work (required)

Experience:

Warranty Admin: 1 year (required)


Work Location:
In person
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