Appointment Coordinator - Milton Keynes, United Kingdom - Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust

Verified Company

Milton Keynes, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To organise appointments in your area of responsibility ensuring that resources are used to optimum efficiency.

Once fully trained this will involve making decisions with regard to inserting appointment and ensuring that areas are run as efficiently as possible taking into account clinical priorities.

Responsibilities may include any or all of the following:
Returning incomplete or inappropriate requests to the referring clinician. Booking appointments for specialist imaging ensuring that, where appropriate, clinical priorities are observed.

Ensuring that patients are booked for the correct procedure in the appropriate area, liaising with the radiologists, radiographers or sonographers if necessary.

Ensuring that relevant information and appointment details are sent out to patients in a timely fashion and transport is arranged if required.

Monitoring the pending and surveillance/screening lists to ensure that future appointments are scheduled and booked in a timely fashion. Ensuring that DNAed appointments are followed up with the referring clinical and/or rebooked as appropriate.

Contacting patients to arrange appointments at short notice.

Booking in patients at the reception desk and making appointments and follow up appointments with patients face to face Contacting wards to arrange inpatient appointments and arranging to transfer from the ward to the department Participate as a member of the Imaging Administration Team, sharing duties and responsibilities, including covering staff absences.

Please refer to the attached Job Description for further details