Customer Service Advisor - Newcastle Upon Tyne, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Newcastle Upon Tyne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne.

Client Details

Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne.

This is a fantastic opportunity for somebody that has worked in Customer Service before, and has some experiencewith FCA Regulations.

Description
As a Customer Service Advisor, you will be required but not limited to;

Handle and manage a high volume of Inbound Calls
Manage and Maintain Customer and Client relationships and Accounts
Answer Customer questions and queries via Multi-Channel communication platforms
Handle Customer Sensitive and confidential data following GDPR Guidelines and Security
Provide exceptional Customer Service at all times

Profile
The successful Customer Service will;

Experience working within the Customer Service sector
Understand and adheres to FCA Regulations at all times
Have good interpersonal, team work, and networking skills
Provide empathy in a professional and approachable manner
Manage individual workload

Job Offer
In return for your work as a Customer Service Advisor, you will receive; Long term fixed term contract + Weekly Pay + Competitive Salary + Hybrid and Flexible Working + In depth company specific training + 35 Hour week + Paid Overtime + 35 days Holiday +Warm and Friendly team + Much much more