Housing Officer - Cambridge, United Kingdom - CHS Group

CHS Group

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Permanent full-time position - 35 hours per week

An exciting opportunity has arisen to join CHS as a Housing Officer in our General Needs Housing Team, covering a patch of about 400 rented and shared ownership properties across Cambridgeshire.

What you'll do
In this highly responsible and varied role you will be at the heart of CHS activity. As part of our housing management team you will deliver a first class service to our customers.

Dealing with all aspects of tenancy and estate management you will ensure that homes are let efficiently and fairly, work to maximise rental and service charge income, deal with cases of anti-social behaviour and support our customers to meet the terms of their tenancy agreement.

You will be able to manage your own workload with mínimal supervision to ensure a customer focused service is provided.

You will be able to involve customers, work in partnership with other agencies and improve service delivery to meet customers' needs.

About you

Motivated to make a positive contribution from day one
Good knowledge of housing management, tenancy sustainment, welfare benefits, and collaborative multiagency working
Focussed on delivering excellent customer service
Excellent time management and decision making skills
Strong organisational and communication skills
Competent in the use of MS Office packages (including Word, Excel, Outlook)
Flexible and adaptable
A full UK driving licence and use of a car for work purposes is essential

Our benefits include

A hybrid working policy and flexible working
30 days holiday increasing to 35 days inclusive of Bank Holidays (pro rata for parttime staff), depending on length of service
Holiday purchase scheme up to 5 days per year (pro rata for parttime staff)
Company sick pay scheme
Refer a Friend Scheme (£250)
Contributory pension scheme which both you and CHS will contribute to
Employee Assistance Programme
Discounted gym membership (4 schemes)
Corporate members of Edenred Travel Club

Interviews will be held on:
Thursday 5th August 2023
For more information or for an informal chat please call and ask to speak to
David Bailey, **Housing Manager