Commercial Support Officer - East Cowes, United Kingdom - GKN Aerospace

GKN Aerospace

Verified Company

East Cowes, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About GKN Aerospace:

A Truly Global Business
Every day, around the world, we help aircrafts fly further, faster and greener. We're the world's leading tier one aerospace supplier of systems and components.

With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world's aircraft and engine manufacturers with sales of £2.8bn.

Together as "one GKN" we're moving our business and industry forward developing technologies that rapidly decarbonise aircraft and innovating to help build a new generation of planes that produce zero emissions.

We're putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050

Making a Difference

It's great to know you're making a difference to the future of aviation Whatever part you play you'll be helping us deliver operational excellence to our customers.

Job Summary:

Reporting to the Programme Manager, the Commercial Support Officer will be based out of our East Cowes site on the Isle of Wight.

Joining our current team, this role will work across our Civil business line and will require the flexibility with ad-hoc limited travel nationally and internationally.

The Commercial Support Officer will support the day to day Commercial operation of the business and be responsible for the administration and activities associated with customer enquiries, the return of quotations, order receipt and management though to invoice clearance and overdue debt reduction.

Responsibilities:

Process and support the company order book to reflect the customer purchase order requirements in a timely and professional manner.
Facilitate the invoicing process and be responsible for overdue debt clearance (including direct liaison and management of overdue debt resolution with customers.
Executes the agreed actions for improvements/ recoveries on claims and disputes including actions to align customer scorecards, in close collaboration with the responsible disciplines.
Coordination of Commercial communication to and from internal and external customers.
Ability to integrate with internal processes and departments to highlight commercial issues to the program.
Support the interface with the business to highlight contractual obligations to its customers in order to avoid breach of such obligations.
To support customer / change negotiations and implementation including analysis of data and pricing.
Establishing and controlling robust document management in the IPT and towards/ from the customer.

How You'll Contribute:

To help us make a difference, you'll bring your passion and expertise/ talent for what you do along with the following skills, experience, qualifications and attributes:

Essential:

Previous experience within a administration or customerfacing role
GCSE or equivalent, grade C or above in Mathematics
Strong organisational skills and meticulous attention to detail
Experience of using MRP system (Manufacturing Relating Planning)

Desirable:

Experience of working in a Manufacturing environment
Previous and significant experience in Business Management
A passion for the Aerospace industry

We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do.

The Lean Deployment Leader will have good communication skills with a strong ability to build relationships with key stakeholders across the business.

What We'll Offer:

Once you're on board you'll get the following perks and benefits:

Industry Leading Pension Scheme = we'll match your contributions up to 8% on a 1 : 1.5 basis
Life Assurance 8 x salary
190 hours holiday + bank holidays
Income protection
Shopping discounts
Cycle To Work Scheme
Employee Assistance Programme
A collaborative, dynamic working environment

As well as a competitive package we'll offer you a world of opportunity.

We want to see your career fly We'll support your career progression by providing you with learning and development opportunities.

That's the beauty of being part of a global business, once you're on board you never know where you career journey may take you

Why Join Us:

A Great Place to work needs a Great Way of Working

We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.

Join us and keep the world moving