IT Field Services Engineer - London, United Kingdom - Hemmersbach UK Ltd

Hemmersbach UK Ltd

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

As pragmatic problem solvers, we not only enthuse our customers, butalso make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.

That's why Hemmersbach is The Social Purpose IT Company.

IT Field Service Engineer

Location:
Central London

With hundreds of support engineers on many customer sites, it is inevitable that in times of expansion, or when extra help is needed, our National Operations team is called upon to save the day.

As a centrally managed team, the National Operations fieldengineers operate autonomously from a specific client, supported throughout by a dedicated dispatch team and Service Delivery Manager.

You may have a variety of tickets to resolve throughout the day with several clients or have the opportunity to stay longer to resolve specific issues over a number of days.

The variety of your working week is what makes the field engineer such a valuablemember of Hemmersbach.

Principally, you will be supporting deskside, Network, software & print, and be helping teams that are working with many of the world's biggest clients

Working within a designated support area, we provide you with all you need, from company van/car, to mobile phone, laptop, oyster card, tools etc.

Beyond the occasional exception, which may involve a more remote client site, you'll enjoy a normal Monday-Friday,40hr week with us.

What we look for:

Previous experience in the delivery of IT support services, ideally within the field.
Comfortable in a number of deskside technologies.
Confidence in addressing break/fix issues
Typically supporting PCs / Laptop
Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.

What we offer:

A highly regarded team member within an exponentially growing international company
Variety: exciting projects and challenges daily and with autonomy
Team Spirit: strong team spirit and a great working atmosphere in a friendly team
Openness: Direct and informal communication even at management level
Career Opportunities: Great possibilities for professional, personal and language training
Initial Help: buddy programme to help you get started, a welcome pack included
A support package that typically includes: pension, medical cash plan, company vehicle, fuelcard, Mobile phone, Laptop and equipment, as well as additional cofunded benefits.

Would you like to join our team?
Please send your CV, together with your availability to interview and salary expectations.