Business Support Assistant - Dumbarton, United Kingdom - Opos Limited

Opos Limited

Verified Company

Dumbarton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Opos Limited - The Business

Responsibilities:

Core Responsibilities:
Consistently delivering a satisfactory performance across all KPIs for the role

Managing client and customer relations appropriately

Invoicing

Post opening and Actioning

Adhoc Client work

Helping support departments within the company

Mailbox management

Working MAS documentation

Responding to client requests

Personal Skills (Essential Behaviors):

Highly developed communication and influencing skills with ability to build relationships across all levels of the organisation, prospects and clients.

Broad and pragmatic thinker, capable of quickly interpreting information and presenting arguments in a clear and reasoned way.

Thorough and accurate, capable of identifying the key issues without getting lost in the detail.

Processes driven ability to establish and maintain new relationships.

Ability to challenge constructively and enforce appropriate boundaries.

Accountable for own decisions and actions whilst respectful of the professional responsibilities of others.

Politically astute, self-confident demeanor and mature social skills.

Pragmatic, autonomous, self-motivated, self-starter.

Dynamic, technology aware.

Ability to work autonomously and within a team.

Any questions please do not hesitate to contact us on

Customer feedback:

5* - Agent was a great help and was very friendly. Didn't feel nervous ringing to sort my debt at all.

5* - Great agent from the customer care team explained everything clearly and understood what I needed and an all round nice bloke too.

Credit to the company

5* - Agent was extremely helpful and understanding, was time consuming and the connection was poor but the matter was resolved, stress free.

Job Types:
Full-time, Permanent

Salary:
£22,000.00 per year

Benefits: