Administration Assistant/receptionist Apprenticeship - London, United Kingdom - Apprenticeship Connect

Apprenticeship Connect

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Apprenticeship:
Business Administration Level 3

Working hours:
Monday to Friday - 10:30am - 6:30pm

Start date:
March 2024

Pay:
£14,000 P/A (Increase throughout apprenticeship dependant on progress)

Location:
London, NW5

Industry:
GP Practice

It is the responsibility of each GP Assistant to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone.

Requirements:

Greeting and booking in or patients for surgeries and clinics.
Dealing with patient enquiries efficiently and courteously.
The receiving and recording of telephone messages taking appropriate action.
Making appointments on System One, by processing appointment requests for today, future appointments from patients in person and on the telephone.
Restoring the telephone service in the morning and checking for any messages.
Filing patient records and correspondence when necessary.
Opening and distribution or practice post. Outgoing post should be written down in the post book.
Registering new patients following the Registration Protocol.
Scanning of documents onto the medical system. All scanning should be cleared daily (both trays).
To send letters to patients as necessary.
Photocopying of notes and other information (in reception this includes: ensuring enough forms are printed or photocopied: consent forms, CITA, appointment card, change of details etc.).

Package includes:

Complete a fullyfunded qualification
Spend at least 6 hours of your contracted working hours studying towards your apprenticeship
30 days annual leave entitlement
Generous employee benefits structure
Great progression opportunities

Apprenticeship eligibility requirements:

To not already hold an administration qualification at level 3 or above
To meet course suitability and initial assessment requirements in English and maths
To have the right to work in the UK and meet apprenticeship funding eligibility criteria

Job Types:
Full-time, Apprenticeship

Salary:
£14,000.00 per year

Work Location:
In person