Immediate Starts Available - Portsmouth, United Kingdom - Charles Taylor

Charles Taylor

Verified Company

Portsmouth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IMMEDIDATE START'S AVAILABLE

Customer Service Advisor - Travel Claims

£24,380 to £28,830 (DOE)

Portsmouth / Hybrid (After probation period)

Full training provided

Join our dynamic team and become the backbone of our company's exceptional customer service
Charles Taylor is an agile, growing business where every employee can make a significant impact to our customers lives. At Charles Taylor, we truly believe that the key to our growth and success is our people. We care about hiring, developing, and rewarding talented individuals; after all it is our people who make us who we are

Thanks to our integrated teams of in-house specialists, Charles Taylor Assistance can offer patient care and medical management that is unsurpassed, delivering complete medical assistance solutions to our customers and corporate partners, all over the world.

As a Travel Claims Handler, you'll be the first point of contact for customers who have experienced unforeseen events.

You'll empathise with customers, understand their unique situations, guide them through the claims process and make a positive impact on their lives.

Salary and Benefits of the Customer Service Advisor:

£24,380 to £28,830per annum
30 days including Bank Holiday's and incremental holiday plan
Fantastic opportunities for learning, development, and career progression.
Contributory pension scheme
Free Health Cash Plan worth £1700 per annum
Additional pay for foreign language speakers (starting from £948 for one language up to £2,342 for 4 languages)
Generous highstreet rewards scheme for family and friends
Discounts on home and motor insurance

Duties and responsibilities of the Customer Service Advisor:

Resolving claims efficiently
Providing the customer with clear guidance to ensure that the claim process is first class

Requirements of the Customer Service Advisor:

Previous call centre / customer service experience preferred
Confident speaking to people on the phone
Highly organised under pressure with good attention to detail
Ability to convey information in a simple and clear manner
Natural empathy and a flair for making a difference to our travel customers

At Charles Taylor, we can support you with professional growth, as we offer continuous training and development programs to enhance your skills and knowledge.

If you're ready to embark on an exciting career as a Travel Claims Handler, visit our website or call us today

Equal Opportunity Employer
Charles Taylor is proud to be an inclusive employer.

We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.

Salary:
£24,380.00-£28,830.00 per year

Benefits: