Systems Administrator - New Works, United Kingdom - Career Moves Group

Career Moves Group

Verified Company

New Works, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Systems Administrator

Location:
Remote

Length:12 months

Rate:
£38-45 p/h

Hours:9am-6pm

The Product & Service Operations (PSO) organization helps businesses through scaled service delivery & operations.

We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support millionsof advertisers across dozens of complex products.

As part of the PSO organization, the Technical Solutions Consultants team are creative problem solvers who strive to ensure businesses are utilizing our advertising solutions as eciently and as eectively aspossible.

We are driven by our passion for technology and creating impact for client's businesses.

Responsibilities:

Build technical knowledge and expertise in various our client's advertising products
Provide consultative guidance to sales teams and external clients on best practices and our client's product setups
Troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate for further troubleshooting or de

- bugging

Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team
Facilitate a highend customer experience related to support for advertising bugs and ensure all support SLAs are met
Identify opportunities to optimize and automate workows and support processes

Skills:

2+ years of experience in the Digital Advertising and/or Technology industries
5+ years experience
Experience with troubleshooting and ticket escalation
Experience translating technical concepts and solutions to nontechnical audiences
Experience of using advertising technologies such as pixels, ad servers, auctions and delivery
Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP, Restful APIs
Familiarity with SQL