Current jobs related to Customer Success Manager, Strategic - London - Netlify

  • CareerStone

    Strategic Partnerships Manager

    5 days ago

    CareerStone London Full time

    Base salary £50,000 - £55,000 DOE + Monthly Bonus (£75k - £105k OTE) · The Company · We're delighted to be working on behalf of one of London's most prestigious independent, directly authorised, mortgage and protection brokers. · Known for their exceptional service and trusted re ...

  • GlobalData Plc

    Strategic Account Manager

    3 days ago

    GlobalData Plc London

    **Strategic Account Manager - Healthcare (Banking & Financial Services)** · Located in London, UK. · We are a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. · We believe in the power of ...

  • University of Westminster

    Strategic Planning Manager

    4 days ago

    University of Westminster Greater London

    Job Title: Strategic Planning Manager · This is a full-time and permanent role, working 35 hours per week at the University of Westminster in London. · We are a dynamic and forward-thinking institution renowned for our inclusivity and academic excellence. Our Strategy, Planning & ...

  • Chartered Institute of Procurement and Supply (CIPS)

    Strategic IT Procurement Manager

    4 days ago

    Chartered Institute of Procurement and Supply (CIPS) London

    Strategic IT Procurement Manager · This multinational FTSE 100 brand seeks a talented Procurement professional to join their award-winning strategic sourcing team. With opportunities for CIPS sponsorship and a collaborative atmosphere, this £30bn+ Blue Chip employer offers a dyna ...

  • WR Logistics

    Strategic Sales Manager

    1 week ago

    WR Logistics London Full time

    Strategic Sales Manager - Freight Forwarding · Our client, a global logistics provider with a real dedication to delivering top tier service to their valued clients are looking for an experienced Business Development Manager to join their growing team. You will be part of a thriv ...

  • Blue Legal

    Strategic Pitch Manager

    4 days ago

    Blue Legal London

    A leading international law firm seeks a Strategic Pitch Manager to join their team in London, supporting the development of global strategic projects. · Key Responsibilities: · To ensure clients receive optimal proposals while maximizing profitability. · Plan and prepare pitch m ...

  • Hays Specialist Recruitment Limited

    Strategic Asset Manager

    5 days ago

    Hays Specialist Recruitment Limited London Full time

    Your new organisation: · Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innov ...

  • ODI Global

    Strategic Partnership Manager

    4 days ago

    ODI Global London

    We are seeking a Strategic Partnership Manager for a fixed-term, two-year contract. · The role aims to: · Nurture and develop ODI Global's existing strategic institutional and funding partnerships with official donors, foundations, and philanthropies. · Manage external, cross-tea ...

  • GlobalData

    Strategic Account Manager

    22 hours ago

    GlobalData London

    Strategic Account Manager – Healthcare (Banking & Financial Services) · We are seeking a highly motivated and experienced Strategic Account Manager to join our healthcare division. · About GlobalData · GlobalData is a specialist information services business on a mission to help ...

  • The University of Westminster

    Strategic Planning Manager

    4 days ago

    The University of Westminster London

    This role offers the opportunity to contribute to the University of Westminster's strategic ambitions by leading and continuously improving the institution's integrated planning process. · The successful candidate will coordinate the annual cycle of planning activities, ensuring ...

  • ODI Global

    Strategic Partnership Manager

    1 day ago

    ODI Global Greater London

    Job Description · The Strategic Partnership Manager will be responsible for nurturing and developing ODI Global's existing strategic institutional and funding partnerships with official donors, foundations and philanthropies. · This role aims to: · Nurture and develop ODI Global' ...

  • Kriya Finance Limited

    Strategic Account Manager

    4 days ago

    Kriya Finance Limited London

    Kriya is a fintech platform that empowers businesses to thrive by providing seamless access to payments, credit, and working capital through strategic integrations and instant credit decisions. · Founded in 2011, Kriya has facilitated over £27 billion in B2B payments and advanced ...

  • WR Logistics

    Strategic Sales Manager

    1 week ago

    WR Logistics United Kingdom

    Strategic Sales Manager - Freight Forwarding · We are seeking an experienced Business Development Manager to join our team at a global logistics provider. As part of our growing organization, you will have the flexibility to work from home and contribute to cultivating new busine ...

  • GlobalData Plc

    Strategic Account Manager

    2 days ago

    GlobalData Plc London

    Strategic Account Manager – Healthcare (Banking & Financial Services) · We are seeking a highly motivated and experienced Strategic Account Manager to join our healthcare division. The ideal candidate will be responsible for developing and maintaining long-term relationships with ...

  • AXA

    Strategic Relationship Manager

    15 hours ago

    AXA London

    Strategic Relationship Manager · We are seeking an experienced Strategic Relationship Manager to join our Intermediary team at AXA Retail. · The successful candidate will be the primary point of contact for our intermediary and partner relationships, responsible for strategic rel ...

  • (PTW) Pole To Win International

    Strategic Partnership Manager

    4 days ago

    (PTW) Pole To Win International London

    Strategic Partnership Manager · We are seeking a Strategic Partnership Manager to oversee our existing business and drive new revenue growth within the video games industry. · This individual must be a consultative, highly motivated Relationship Manager who can cultivate and buil ...

  • Vans

    Strategic Account Manager

    4 days ago

    Vans London

    Strategic Account Manager - Dickies · Dickies EMEA is seeking an exceptional Strategic Account Manager to join our Dickies Work Inspired team in London, United Kingdom. · The role involves developing and managing long-term partnerships with key accounts based in the UK territory, ...

  • Amazon

    Strategic Account Manager

    4 days ago

    Amazon London

    Strategic Account Manager for PanEU FBA, Amazon Marketplace · Job ID: 2867573 | Amazon EU SARL (UK Branch) · In the wake of Brexit, UK-based businesses face challenges launching and growing their presence in Europe. Amazon Marketplace enables these businesses to sell on both Amaz ...

  • WR Logistics

    Strategic Sales Manager

    3 days ago

    WR Logistics London Full time

    Strategic Sales Manager - Freight Forwarding · We are seeking an experienced Business Development Manager to join our growing team. As a key member of our dynamic company, you will cultivate and oversee new business ventures from the comfort of your own home. · About Us · We are ...

  • ODI Global

    Strategic Partnership Manager

    5 days ago

    ODI Global London

    Strategic Partnership Manager · We are seeking a highly skilled Strategic Partnership Manager to join us on a fixed-term, two-year contract. · The purpose of this role is to nurture and develop ODI Global's existing strategic institutional and funding partnerships with official d ...

  • Hays Property & Surveying

    Strategic Asset Manager

    4 days ago

    Hays Property & Surveying London

    Becoming part of a vibrant organisation: · Rich in culture and opportunity, the London Borough of Waltham Forest is an exciting place to work. We are a highly ambitious local authority. Driven by creativity and innovation, we have developed new ways to build strong communities. O ...

    • Customer Success Manager, Strategic - London - Netlify

    Netlify
    Netlify London

    1 month ago

    Default job background
    Description

    At Netlify, our vision is to build a better web. We're seeking a Strategic Customer Success Manager to manage business relationships with some of the world's most recognizable brands.

    About the Role

    • Manage overall health, retention, and technical success for key customers
    • Partner with customer and partner stakeholders, sales, solutions engineering, product management, and support to drive impact and value

    As a Strategic Customer Success Manager, you will:

    • Increase customer engagement while protecting global net retention
    • Offer guidance on leveraging Netlify to drive business and technical objectives
    • Serve as the primary point of contact for post-sales customer inquiries

    Your responsibilities will include:

    • Driving engagement and feature adoption across all in-territory accounts
    • Proactively reaching out to customers with account-related or role-relevant information
    • Performing quarterly business reviews with a focus on strategic advising
    • Preparing and coordinating high-quality renewal reviews
    • Partnering with support, solutions engineering, and product teams to drive valuable engagements
    • Identifying growth opportunities within the account base
    • Traveling to attend in-person customer onsite training and business reviews, as necessary

    Requirements

    • Proven experience in successful implementation and communication with strategic accounts
    • Familiarity with composable architecture (MACH) approach and relevant SaaS services
    • Several years of experience in Enterprise Customer Success or adjacent roles related to renewals and account management
    • Ability to analyze data points related to customer usage and growth on the Netlify Platform
    • Experience working with Salesforce, Vitally, Sigma, and Google Workspace
    • A customer-service focus and growth mindset

    About Netlify

    We're a leading platform empowering top brands to ship campaigns faster, reduce risk, and boost productivity and revenue. With over 4 million web developers and businesses using our platform, we're at the forefront of the composable web movement. Our unified workflow simplifies web development, deployment, and scaling, making it easier than ever to build, deploy, and scale web applications.

    The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience.

Jobs
>
London
>
Customer success manager, strategic