Pharmacy Counter Assistant - Preston, United Kingdom - Pharmalogic

Description

Exceptional patient-centered healthcare and advice is at the heart of everything we do at Pharmalogic Chemist

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Role:_

• As part of our team, you will be part of helping patients feel good by providing clear advice.
• To provide high quality patient care service as a
  Counter Assistant, you will work at the healthcare counter and shop, ensuring all customers/patients are well received and dealt with appropriately.
• Additionally, you will be providing healthy lifestyle advice and health services to our patients through focused conversations, whilst giving clear and accurate answers.
• This is often a fastpaced environment in which you will interact with many different people and you will be a core member of the pharmacy and healthcare team.
• At this branch you will be working within a team of 6 people._

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Your Duties:_

• Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.
• Complying with legal and professional requirements and accepted guidance on professional practice in a Pharmacy.
• Seeking opportunities to engage with GPs and practice teams to enhance patient care.
• Delivering efficient shop operations and ensuring shop losses are minimised.

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Qualifications and Skills:_

- _Experience of working as a Pharmacy Counter Assistant or equivalent._
- _Medicines Counter Assistant course completed - preferred._

• Ability to build strong relationships with patients and your team and able to understand individual customer needs and tailor your support and advice appropriately.
• Ability to advise patients with confidence and accuracy whilst remaining customer focused.
• Aware of the commercial aims and objectives of the company.
• Genuine passion for customer care and excellent customer service skills.
• Able to deal with confidential information and follow set processes.
• Team player: Liaising with, and following instructions from all senior employees.
• Strong numeracy, literacy and communication skills.
• Attention to detail

You will be working 40 hrs per week Monday to Friday


Job Types:
Full-time, Permanent


Salary:
£9.50 per hour


Benefits:

• Company pension

Schedule:

• Monday to Friday

Experience:

Pharmacy Medicine Counter: 1 year (required)


Licence/Certification:

• Medicines Counter Assistant certificate (preferred)

Work Location:
One location