Phlebotomist - Talbot, United Kingdom - North Bournemouth Primary Care Network

Description

Position:
Phlebotomist

This role is based across two of the four practices within the North Bournemouth Primary Care Network, The Village Surgery and Banks and Bearwood Medical Centre.

Hours:

• Tuesday: 13:30 to 17:30 (Bearwood Surgery)
• Wednesday: 09:00 to 13:00 and 14:00 to 17:30 (Village Surgery)
• Thursday: 13:30 to 17:30 (Bearwood Surgery)
• Friday: 08:30 to 14:00 (Village Surgery)

Working under the direction of the on site lead nurse and as part of the Network multidisciplinary teams, the post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population across 4 GP Practices (and branches).

In addition, the post holder will be expected to support the nursing team on an as required basis.


Primary Responsibilities:

The following are the core responsibilities of the phlebotomist.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Obtaining patient consent for the collection of a blood sample

b. Performing venepuncture in accordance with practice protocols

c. Maintaining accurate patient records on TPP Systemone

d. The correct labelling, packaging and storing of samples

e. Effective use of the specimen log, resolving any discrepancies

f. Ensuring samples are sent to the laboratory in a timely manner

g. Maintaining an effective liaison with the laboratory staff at Addenbrookes

h. Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters.

i. Restocking of rooms at end of surgery.

Any other duties appropriate which may be requested.


Secondary Responsibilities:

In addition to the primary responsibilities, the nursing assistant may be requested to:
a. Participate in practice audit as directed by the aduit lead

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning within the practice

d. Complete opening and closing procedures in accordance with the duty rota


Generic Responsibilities:

All staff at the network practices have a duty to adhere to the following:

Equality, Diversity & Inclusion (ED&I)

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential.

Creating such an environment is important for three reasons:
it improves operational effectiveness, it is morally the right thing to do, and it is required by law.


Safety, Health, Environment and Fire (SHEF)
This practice(s) are committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety.

All employees have a duty to take reasonable care of health and safety at work for themsleves, their team and others, and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality
This practice(s) are committed to maintaining an outstanding confidential service.

Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care.

They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all staff are required to think not only of what they do, but how they achieve it.

By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the practice(s) to look for opportunities to improve quality and share good practice.

This practice(s) continually strives to improve work processes which deliver health care with improved results across all areas of our service provision.

We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the employing practice all personnel are to complete a practice induction programme; this is managed by the Lead Nurse.

Learning and Development

Collaborative Working
All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of informat