Customer Service Trainee - Glenrothes, United Kingdom - Kingdom Group

Kingdom Group
Kingdom Group
Verified Company
Glenrothes, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job details:

Job reference

  • REQ000425
Date posted

  • 25/01/2023
Application closing date

  • 12/02/2023
Location

  • Glenrothes
Salary
- £19,321 - £22,264 per annum

Package

  • We offer an attractive salary and benefits package including a contributory pension scheme, generous annual leave entitlement, enhanced family friendly and sick pay entitlements and flexible working options to support you to have a good work life balance
36

Full time

Job category/type

  • Administration
Customer Service Trainee - Job Customer Service Trainee - Job Conditions of Employment Customer Service

Job description

Are you 16 to 24 years old and looking to start a career in Customer Service?


About the Job


We have an exciting opportunity for an enthusiastic, hard-working young person to train with us for 18 months within our Customer Service Team.


Working alongside the Customer Service Team, you will provide our customers with excellent customer service as well as gaining knowledge and experience in tenant engagement and customer communication, including communicating with our customers via our social media accounts.


About You


You'll ideally study towards and gain a qualification in Customer Service and/or a Chartered Institute of Housing Level 2/3 qualification over the 18 month period.


You will also complete the 'Shelter:
Housing Law and Advice' qualification during your traineeship.

You'll train through a mixture of work-based and college-based learning, gaining qualifications and valuable work experience in the field.

Whilst there is no guarantee of a permanent job with us at the end of the traineeship, we think you'll be in a great position to take the next step in your career.

To be considered for this traineeship, your 24th birthday must be before 1 September 2023


We Offer

  • An attractive salary and benefits package.
  • A contributory pension scheme (employer contribution of 10%) and option to join the salary exchange pension scheme.
  • Generous annual leave entitlement of 37 days (33 days plus 4 days public holidays). After 5 years continuous service, you'll receive an additional 2 days annual leave and a further 2 days after 10 years.
  • Access to our lowinterest car loan scheme.
  • Access to our Kingdom Academy offering a range of learning and development opportunities.
  • Enhanced family friendly (enhanced maternity, adoption, paternity and shared parental leave) and sick pay entitlements (up to 6 months full pay).
  • Access to our employee assistance programme providing a free information service and an employee counselling service.
  • Access to our Employee Benefit Platform providing a large range of discounts across UK retailers, our Cycle to Work scheme, travel and leisure staff benefits enabling you to spread the cost of holidays and wellbeing support. Discounted gym membership.
  • A variety of flexible and hybrid working arrangements such as flexible working hours, compressed hours, remote working including flexibility around where work is carried out.
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