Customer Services Administrator - Bournemouth, United Kingdom - Waste Management Facilities Ltd

Description

THE Company :
Waste Management Facilities are a national waste management broker based in Bournemouth, Dorset. We are a family run business established in 2003. We are looking for a Full Time (40 hours) Office Based Customer Service Adminstrator to join their growing team.

• Answering operational telephone calls in a professional manner. Building a rapport with customers and suppliers and managing accounts where needed
• Processing customer orders and liaising with suppliers
• Advising customers on both commercial and domestic waste management
• Sourcing alternative adhoc services
• Liaising with accounts receivables regarding customer credit card payments
• Producing customer reports
• Performing administrative tasks as required
• Other adhoc duties ensuring the smooth running of the customer service department
• Supporting other members of the team when required
• Assisting your colleagues in other departments where required
• Ensuring the quote conversion spreadsheet is up to date
• Administration of contractor pricing, purchase orders and new sites onto the system
• Administration of new suppliers and customers onto system
• Obtaining rates for smaller upcoming projects and containers
• Making notes for sites, clients and supply chain with appropriate information and advising departments on issues
• Supporting new business through supplier sourcing where applicable

Job Types:
Full-time, Permanent


Salary:
From £21,000.00 per year


Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Yearly bonus

COVID-19 considerations:
All staff if showing symptoms are to take a test and if positive work from home if possible.


Work Location:
One location


Reference ID:
Customer Service Administrator