Customer Services Associate - Sutton, United Kingdom - ARC

ARC

Verified Company

Sutton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title/Location:
Customer Services Associate, Surrey & WFH
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Salary:£negotiable + bonus average of 7.5% (c.£2,000) + pension to 13% (c.£3,300)
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WFH: 1-2 days office + 3-4 days WFH after initial office based training period
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Requirements: A background in customer service, be that call centre/telephone based or shop/retail experience. Will also consider recent graduates with some customer service/retail experience
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Role Snapshot: Responding to query calls from customers who have questions re their investments/pensions. An intake role into the business from which people progress and transfer into other areas of the company

_We cannot stress highly enough how good an opportunity this is for people with ambition that want to learn and develop. If you have strong communication skills with some customer service experience under your belt, this is a superb chance toreally kick-start a long-term career within a major blue-chip._

Skills / Experience Required:
For these Customer Services Associate roles, you should have previous customer service or call centre experience. Our client will also recruit people with a background in retail or recent graduates.

One reallyimportant point - you must have an interest in Financial Services, the biggest industry in the UK with the most opportunities to develop.

You should be a confident communicator, attitude is really important - enthusiasm, energy and the ability to multi-taskare paramount. In addition, our client is really keen on people who
_WANT TO LEARN_.

Additional Information:

The salary for this Customer Services Associate role is extremely competitive with average bonus of 7.5% (£2,000) and company pension contribution to 13% (£3,300).

There is an excellent benefits package includingfree gym, free car parking, heavily subsidised canteens and great opportunities to develop further.

Whilst there is WFH flexibility, ideally our client wants to focus on people based within commuting distance of Sutton/Epsom/Redhill areas.

**_The Customer Services Associate _position is one of a number of vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 25 years of experience in this field.

Areas of expertise include IFA Administration, compliance, customer services, pensions admin/technical roles, mortgage administration, paraplanners, marketing, underwriters and IT related roles.

Check the website and feel free to call Darren Snell at any time._