Technical Consultant - Newcastle upon Tyne, United Kingdom - Turnitin, LLC

Turnitin, LLC

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States.

Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description:

Assist Turnitin's partners and customers with the integration of our academic integrity suite into overall education solutions using best-in-class practices, tools, and techniques.

As a consultant in this position, you will work closely with business development, product, support, and engineering to scope integrations between Turnitin and education partners, develop them with our partners and assist in supporting them post-sale.

Responsibilities:

Deep understanding of the needs of the customer and the feasibility of any proposed user experience, understanding of how to connect services using RESTful APIs.
Collaborating with team members and stakeholders, and debugging issues with integrations.
Help implement and support technical integrations between Turnitin and education partners/institutions.
Aid partners to develop their integrations and assist in supporting them postgolive.
Diagnosing and resolving technical issues with integrations.
Being a beta consumer/tester of new APIs and API changes.
Presales technical support and postsales support of integration code.
Informing the product roadmap as customerspecific requests become common.
Development of tools and services to aid investigation of issues post go live

Qualifications:

Essential:

Experience working with RESTful APIs.
Experience with relational databases.
Experience with software development best practices, (e.g. design patterns, testdriven development, code profiling, debugging).
Previous experience in customer

- and/or partner-facing roles.

Excellent troubleshooting skills.
Drive to problemsolve skills and drive to get the job done.

Desirable:

Knowledge of or experience with LMS systems such as Blackboard, Canvas, Moodle, Desire to Learn, Sakai, and others.
Familiarity with the Learning Tools Interoperability (LTI) specification.
Knowledge of authentication protocols, such as OAuth, OpenID Connect, and SAML.
Knowledge of security architecture, flows and standards.
Familiarity with AWS and Kubernetes.
Computer science or information systems degree.

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

-
Customer Centric:

We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

-
Passion for Learning

We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

-
Integrity

We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

-
Action & Ownership

We have a bias toward action and empower teammates to make decisions.

-
One Team

We strive to break down silos, collaborate effectively, and celebrate each other's successes.

-
Global Mindset

We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.