Tenant Liaison Officer - Greater Manchester, United Kingdom - Fawkes & Reece

Fawkes & Reece

Verified Company

Greater Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Greater Manchester

Salary:
£13.00- £15.00 per Hour

Contract:
Contract

Type:
Full Time

Reference: 45875_

Posted:
February 14, 2023

Consultant:
Sophie Swift

We are working on behalf of a National Contractor who have an excellent reputation and strong pipeline of work with local authority schemes.

They are working on a 4 year framework on a kitchen and bathroom scheme to both houses and apartments. They are looking to recruit a Tenant Liaison Officer to work alongside the team on the scheme.

As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes.

You will also be responsible for booking in appointments and will manage your own diary.

Duties include:

Pre entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried out
Monitor customer complaints and resolve any potential issues

You must also have previous, proven experience in the role, a full driving licence along with your own transport.