Junior Implementation Consultant - Prescot, United Kingdom - EcoOnline

EcoOnline

Verified Company

Prescot, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At EcoOnline, we believe that our work should not only be profitable but also purposeful. By developing software solutions that safeguard people and environment, we are making a positive impact on the world.

As a junior implementation consultant at EcoOnline, you will have the opportunity to be part of this mission and work towards creating safer, more sustainable workplaces.

Not only will you be making a difference, but you will also be joining a rapidly growing global organization with close to 10,000 customers.

You will work alongside over 800 talented colleagues, gaining valuable experience and building a powerful professional network.

We offer a supportive and inclusive work environment that values collaboration, creativity, and innovation. We prioritize the well-being of our employees, offering competitive benefits and opportunities for professional development.

If you are looking for a meaningful and fulfilling career in a company that prioritizes social responsibility, innovation, and growth, then EcoOnline may be the perfect fit for you.

Purpose/Summary

As an implementation consultant you will be working in a fast paced, customer facing environment.
A strong client facing ability is required. The facilitation of client facing workshops is essential to understand and determine business processes in the aid to configure the company's system, using EcoOnline and industry best practice.
To gain an understanding of the practical use of the EcoOnline products designed to ensure maximum benefit to our clients.

Major Responsibilities/Tasks

The Implementation Consultant is responsible for:

Consultation with national and international clients to deliver a best practice EcoOnline solution.
Configuration of the EcoOnline system.
Primary client contact within EcoOnline Implementation Projects.
Creation and management of Project Documentation and Functional Specifications.
Provide collaborative guidance and expertise during client workshops to ensure that programme scope and guidelines are adhered to.
Establish strong client relationships throughout the implementation process.
Provide technical support throughout the project lifecycle.
Ability to deliver user training where required.
Understand all phases of the project delivery lifecycle, from initiation, to transition to BAU (business as usual)
Experience of system configuration.
Strong understanding of software implementation lifecycle.
Excellent negotiation skills.
Strong verbal, written, and visual communication skills.
Excellent collaboration skills within an agile environment

Required Skills:

Experience of analysing, understanding, and capturing requirements.
Experience of agile software development methodologies.
Strong data analysis (preferred but not essential)
Knowledge and understanding of Health and Safety software (preferred but not essential)
Excellent relationship and stakeholder management skills ability to create and maintain long lasting client relationships.
A proactive approach and the ability to take initiative, make decisions and deliver results.
A flexible communicator, facilitator, influencer, and problem solver
Ability to multitask and prioritise time effectively.
Able to work calmly in a pressured environment.
Ability to work well in a team as well as on your own.

Minimum Required Experience

12 years Business Analysis / Implementation Management / Consultation/ Client facing.
Internal/External Contacts

Internal

Programme Manager, Project Managers, Development Manager, Product Management, Business Development and Account Managers
External Stakeholders, Project Managers, IT Experts and Subject Matter Experts