Service Advisor - Northampton, United Kingdom - BMW Group Retail

BMW Group Retail
BMW Group Retail
Verified Company
Northampton, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Wollaston Motors is looking for a Service Advisor.


Your role


As we embark on a major new development of our
BMW site, we have an excellent opportunity available for a motivated Service Advisor to join our team at Wollaston
BMW Northampton.


As a
BMW Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.

You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have.

You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.


This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.


Wollaston Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.


Your profile
Ideally, you will have excellent organisational and administrative skills along with good attention to detail.

A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Working knowledge of Kerridge would be advantageous, but not essential.


Rewards


Join us in our mission is to deliver outstanding automotive services and you could benefit from on-target earnings of £33,800 per annum (dependant on experience), your birthday off, 30 days holiday, inclusive of bank holidays rising to 32 with service, 1,000's of retailer discounts with Torque, our engagement hub, paid time off to volunteer, life insurance, a cycle to work scheme and much more.


Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive


Retailer
Wollaston Motors


Location
Northampton


Starts
28 Feb 2023


Closes
31 Mar 2023


Brand

BMW

Contract Type
Permanent


Hours
Full-time


Business Area
Sales / Customer Service
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