New You Team Leader - Preston, United Kingdom - Red Rose Recovery
Description
Job Title:
Team Leader New You Team (North and Central Lancashire)
Reports to:
Director of Operations
Base Red Rose Recovery Office, Preston
Salary:
£25,791 per annum
Hours 37.5 Full Time
Job Summary:
The key focus of this role is to lead and develop a new team of community engagers to increase the numbers of people into substance misuse treatment services from both underrepresented and diverse communities, such as our local Asian, LGBTQ+, Polish/East European and older people, as well as underreported alcohol and non-opiate users.
The Team Leader will:
- Manage and lead a team of 4 Community Engagers in the Red Rose Recovery element of the New You Project Team
- Support your team to integrate into the New You project in each locality, ensuring measurable, positive outcomes are achieved
- Support your team to integrate into the specified communities and encourage people into the relevant treatment service
- Provide supervision and reflective practice to your team
- Ensure that the key KPI of increased numbers of people into substance misuse services from the targeted communities is met
- To reduce the stigma and treatment of addiction
- To work closely with the CGL Inspire teams across North & Central Lancashire
- To lead and support the Family Matters programme in Lancashire
- To deliver against the Red Rose Recovery New You contract KPIs, and to report and present on these as required
- Build and maintain good relationships with CGL Inspire management and staff across the key sites in North and Central Lancashire
- Maintain high professional standards at all times
- To offer daytoday support to the team
- To provide each team member with regular supervision and appraisals
- Have a detailed understanding of trauma, and its impact on addiction, recovery, the criminal justice pathway, sexual abuse and domestic abuse
- To ensure that any sessions delivered by your team are of the required standard
- To attend regular meetings with partnership organisations
- To write regular reports as required by management or commissioners
- To ensure that data is accurate and input by the team in line with our policies
- To regularly analyse data to ensure that the team is meeting performance targets
- To write regular case studies and testimonials on the progress of the beneficiaries your team are supporting
- To prepare and deliver presentations to both internal and external audiences
- To be a member of Red Rose Operational Management Team and attend monthly meetings and carry out required actions
- Be an active member of the Lancashire User Forum, promoting it wherever possible. Arrange and deliver regular LUF events.
- Promote visible recovery and encourage both clinical treatment and community based mutual aid, using assetbased approaches.
- Manage safeguarding incidents in line with government legislation and RRR policies and procedures.
- Demonstrate empathy and a nonjudgemental attitude towards all individuals, maintaining confidentiality in line with RRR policies and procedures.
- Manage budget and petty cash.
- Take on other tasks commensurate with their grade, as directed by the Operations Director
Person Specification
Criteria
Standard
E / D
Work/Voluntary Experience
Experience of managing and supervising staff/volunteers
E
Experience of organising and prioritising a demanding workload
E
Lived experience of addiction and recovery
E
Experience of living and/or working within one of the key targeted communities for this role; Asian, older people, LGBTQ+, Polish/ East European
D
Experience of setting up and delivering meetings, projects and events
D
Experience of producing and delivering training sessions
D
Experience of working with a wide range and diverse client base, along with various professionals from other services
E
Knowledge
Knowledge of working with individuals with complex issues, such as addiction, mental health, criminality, etc and challenging the behaviours of these individuals
E
Knowledge of Trauma Informed working practice
E
Knowledge of one or more of the key targeted communities for this role; Asian, Older People, LGBTQ+, Polish/ East European and the specific needs and characteristics of these communities
E
Understanding of how community networks and peer support can benefit recovery
D
Understanding of asset-based community development
D
Understanding of safeguarding
E
Skills, Abilities & Aptitudes
Ability to produce accurate work to tight deadlines
E
Ability to communicate clearly, both verbally and in writing
E
IT literacy, including MS Office programmes, Zoom and smartphones
E
Ability to work on own initiative and independently when required but also to work as a part of a team and seek support where necessary
E
Ability to manage budgets
D
Full Clean Driving license + access to a vehicle
E
Attitude
Commitment to the Red Rose Recovery aims and values
E
Commitment to personal
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